Enterprise Support Program

Reinvesting in your success, every year as a customer perk.

We know that optimizing your enterprise environments for world-class analytics and mobility requires continuous evolution—that’s why we reimagined your support plan benefits and introduced a suite of consulting engagements available to you as annual perks. Your Enterprise Support benefits let you tap into our proven best practices to help you optimize your use of our leading Intelligence Platform. Every year, you can request complimentary offerings to implement platform upgrades across environments, pilot new business solutions using underutilized product features, and much more at no additional cost.*

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Success-Driven Benefits

Our engagements ensure that your solutions address real business problems, enhance user experience, and allow you to rapidly leverage investments at scale.

Strategic, Expert Guidance

Our proven methodology analyzes your business needs and user experience to deliver customized, actionable strategies, all in a matter of days.

Annual Collaboration

Our experts help you get more value using MicroStrategy through annual ecosystem assessments, tailored upgrade advisories, and much more.

Featured Benefits

Check out some of the many ways you can leverage your Enterprise Support benefits to get more from MicroStrategy.

Upgrade Engagements

Upgrade every year with expert help and quickly put the latest platform innovations to use.

Assessments

Benchmark your capabilities, analyze your system health, and optimize your deployment strategy.

Advisories

Dive into a strategic goal or challenge and learn best practices to run your Intelligence Program.

Pilots

Solve a new business challenge with parts of the platform you haven’t fully leveraged.

Upgrade Engagements

Ready to implement your upgrade? We’re committed to helping you stay current on the latest innovations from MicroStrategy. That's why your support plan includes expert analysis of your technical foundation, platform configuration, and feature utilization, so we can recommend your best path to production.

Get to go-live using Enterprise Support to have our experts implement your end-to-end upgrade.
Upgrade with confidence following a DIY plan customized to your platform and feature utilization.
Stay up-to-speed and on-version with platform updates and feature enhancements released quarterly.

Assessments

Want to know how your enterprise intelligence stacks up? We'll conduct a holistic analysis of how your approach to business challenges and stakeholder needs benchmarks, and recommend enhancements to your technical framework and deployment strategies to help you get the most value out of our Intelligence Platform.

Benchmark your intelligence capabilities and enterprise performance against peers.
Follow a customized intelligence roadmap and implement best practice strategies to keep your analytics engine running on all cylinders.
Analyze deployment strategies and discover how you could save by moving your analytics to our managed cloud.

Advisories

Ready to use the platform to work smarter, not harder? Request advisories from a variety of specialty areas and get detailed best practices to improve user experience with better design, architect your semantic layer to deliver your single version of the truth at scale, and optimize your business and technical results.

Unlock proven best practices that have helped thousands of customers worldwide get more from their enterprise investments using our platform.
Put customized strategies and expert-designed solutions for your most pressing challenges into action and enhance how you drive value.
Architect your system and semantic layer design for sustainable enterprise results at scale.

Pilots

Have licenses you aren’t using? Get our experts to design and build a pilot solution that helps you solve new business challenges with parts of the platform you haven’t fully leveraged.

Discover the power of no-click insights on the websites, apps, and devices you use daily using HyperIntelligence—the biggest breakthrough in enterprise analytics in decades.
Develop intuitive mobile apps featuring interactive workflows and transformational capabilities, at the fingertips of your workforce on any device.
Modernize your analytics experience and redesign legacy applications with sleek, seamless designs using out-of-the-box features like Dossier and Library.

*Enterprise Support benefits are determined by MicroStrategy. Click the link below for further benefit eligibility details or contact your MicroStrategy account team today to learn about your specific eligibility.

Get More Value with Enterprise Support.

Contact us today to learn more about the complimentary consulting you can get with your Enterprise Support benefits. We're here to help you discover the best services for your unique needs, so you can start using your support plan perks to get more from your enterprise technology investments using our leading Intelligence Platform.

Upgrade your environment

Apply your hours to get a customized DIY upgrade plan, or have our experts do the work for you.
Pilot new solutions and features

Explore parts of the platform you aren't fully leveraging and get an enterprise-grade pilot solution for a new business challenge.
Enhance UI/UX and optimize performance

Explore all the ways you can put dozens of specialized features, capabilities, and services to work for better results.

Download the Brochure

Enterprise Support Program

Success-Driven Benefits

Strategic, Expert Guidance

Annual Collaboration

Featured Benefits

Upgrade Engagements

Assessments

Advisories

Pilots

Upgrade Engagements

Assessments

Advisories

Pilots

Enterprise Support Eligibility

Get More Value with Enterprise Support.

Upgrade your environment

Pilot new solutions and features

Enhance UI/UX and optimize performance

Speak with us to learn how you can get more value without more cost.