How fast can you get answers? An easy way to quantify speed in BI is to explore the number of clicks it takes to get to the center of your data exploration and analyzation experience. How fast can you get answers is what Forrester Research set out to find in its annual “Click-to-Answer” exercise. A key evaluation standard for the annual Forrester Wave™: Enterprise BI Platforms report, the exercise aims to show how effectively (and efficiently) a user can complete a designated task on a BI platform.
Indeed, there’s an industry-wide discussion happening about the evolving state of enterprise data analytics and its increasingly embedded role in the workflows of a wider user base. Today’s BI vendors are challenged with creating accessible experiences for users with all levels of experience. One step further, BI vendors must ensure that solutions are as comprehensive as they are intuitive for an entire organization of people.
That said, answers to some of an organization’s most critical questions require split second decisions. In our eyes, less clicks leads to less errors, which results in faster and more meaningful analysis. It’s essential for the modern BI platform to support this.
Forrester’s exercise challenged the MicroStrategy team to complete a handful of tasks in the least amount of clicks. These tasks included everything from connecting data to the platform, building two level hierarchies, color coding countries according to specified metrics, answering questions with visualizations and more.
Accessibility and speed are foundational to MicroStrategy’s product innovation. That’s why I’m honored to share that MicroStrategy received one of the best scores in Forrester’s exercise, ahead of all of our competitors.
Curious about how Forrester’s “Click-to-Answer” exercise works? Check out a preview below:
Learn why MicroStrategy was named a Leader in the Forrester Wave™ report or download MicroStrategy Desktop for free to see for yourself how easy it is to get answers.